Safety first: Switch the robot off and unplug the dock before clearing brushes, ducts or contacts. Keep liquids out of the dock and LDS. Use only the specified base and battery components.
Confirm exact model and variant
Use only Dreame D10 Plus Gen 2 (RLD32GD) and its matching auto-empty base (RCDD0202). Original D10 Plus/D10s Plus instructions or app features may differ by version.
DIAGNOSE THE CAUSE · APPLY THE FIX · CONFIRM THE RESULT
Find the cause and fix it
Jump to your symptom: 01 · Robot repeatedly circles near base02 · Dock finder fails after moving station to another room03 · Unit reaches dock but cannot enter
01
Robot repeatedly circles near base
HOW TO CHECK & CORRECT THIS CAUSE
- Relocate base against flat wall with manufacturer-required clear approach area, clear mirror/objects immediately in front and align charging faces at floor level.
How to tell it is fixed: Robot completes automatic return and seats on charging pads.
02
Dock finder fails after moving station to another room
HOW TO CHECK & CORRECT THIS CAUSE
- Start the robot from its dock and let it relocalize or remap as appropriate.
- Do not keep an old map origin if dock moved radically.
How to tell it is fixed: Return-to-dock succeeds from same test room.
03
Unit reaches dock but cannot enter
HOW TO CHECK & CORRECT THIS CAUSE
- Wipe IR/location windows and dock beacon safely with dry soft cloth, remove hair/debris from wheels/bumper, check charging pads seating.
How to tell it is fixed: Robot approaches, aligns and contacts dock without scraping.
Model source and method basis
Reference: Read corresponding manufacturer/manual source ↗
The fault definitions, named controls and any published specifications follow the linked documentation. Ordered isolation tests are conservative explanatory procedures, not a claim that all checks are verbatim factory service instructions. If the stated manual does not establish a measurement or part compatibility, this guide deliberately does not invent it.